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Team Extension For End-to-End Digital Payment Solution
Industry:
- FinTech
Category:
- Mobile app
- Web App
Service:
- Fintech solutions development
- Software development
- Web and mobile app development
- Extended Team
About the project
Relay Payments is an end-to-end digital payment solution for the Logistics and Supply Chain industries. Making the lives of more than 350K truck drivers and carriers across the US easier, the product removes the need for cash or checks to pay for diesel, lumpers, or parking.
350K+
drivers and carriers
2K+
merchants
4
software solutions
Client’s Challenges
Active hypothesis testing
With over three years in the market, the product is actively expanding. To optimize user experience, Relay Payments is employing a lean approach: constantly testing and refining hypotheses, creating features MVPs, and adapting based on user interest. To facilitate this, the client needed extra help.
Data security and privacy
Managing sensitive financial data for a few hundred thousand users and merchants requires robust security measures. Following a strict roadmap while staying ahead of potential threats and ensuring data privacy is quite a challenge.
Industry compliance
Following precise Fintech regulations, especially when dealing with a large user base and multiple merchants, requires ongoing attention and specific skills. The client needed a team with a particular mindset to make compliance a part of the daily routine.
Core team strengthening
Understanding their own strengths and weaknesses, the client knew exactly what gaps in skills and experiences they have. To level up an in-house team with crucial extra capabilities, they need specific senior-level experts to join the team.
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Feature release speed-up
Jumping straight into active work, the UppLabs team seamlessly integrated with the client’s in-house team in just a week. Embracing the Kanban approach, our experts actively impacting the speed-up of feature releases, covering Back-end, Front-end, and QA directions. As a result, daily feature releases became a reality.
Security enhancement
Keeping pace with the ever-evolving threat landscape, our team proactively applied regular security updates. This patched known vulnerabilities and ensured that Relay Payments stayed resilient against emerging security challenges.
Regulations compliance
Our team established robust documentation and reporting mechanisms to provide transparency and accountability. This not only met regulatory criteria but also empowered Relay Payments to exhibit a strong commitment to compliance through tangible, well-documented practices.
Team proficiency enhancement
Empowering teams across different directions and solutions, the UppLabs experts boosted the overall team expertise. Bringing in knowledge and hands-on experience to daily tasks and strategy decisions, introducing best practices, and fostering a collaborative environment, our experts played a pivotal role in refining the team’s capabilities.
Technology stack
Business impact
-
3x
time-to-market time speed-up
-
500+
tasks execution
-
2x
user base growth
