Web & app development for Real Estate client

Team of 7 B2B 80 weeks Web & Mobile

Industry:

  • Real Estate

Category:

  • Extended team
  • Mobile app
  • Web App

Service:

  • Web and mobile app development
  • Extended Team

The client is a real estate company focused on optimizing operations for multifamily property managers. They provide analytics solutions that enable property management teams to gain deeper insights into portfolio performance, tenant behaviors, and financial forecasting. The client’s aim was to develop a platform that integrates property management, tenant acquisition, and financial data under one roof to improve operational efficiency, streamline communication, and enhance tenant satisfaction.

30K+

active users

200K+

multifamily units

$1B

in managed assets

Client’s Challenges

Complex Data Relationships

Managing a large volume of diverse property data, including tenant information, leasing contracts, and financial records was challenging as all of them needed to be accessible in real-time. The data relationships were highly interconnected, requiring precise structuring to ensure nothing was lost or mismanaged.

Scalability and Performance

As the client’s portfolio grew, scalability became critical. Handling increasing numbers of properties, users, and data points required a robust infrastructure capable of maintaining performance even during peak usage. The UppLabs team needed to build a system that could easily scale without compromising speed or user experience.

Compliance with Regional Regulations

The company operates in multiple regions with varying legal requirements, including GDPR. That means the platform had to be carefully designed to ensure full compliance across different jurisdictions without disrupting the user experience. Achieving the balance demanded tight security controls.

Managing Large Media Files

Property listings relied on high-quality images and large documents, which needed to be uploaded and accessed by users quickly. The solution needed to handle large media files without affecting overall system performance or storage costs. Finding a way to optimize uploads required a custom solution using scalable cloud storage.

Fragmented Communication Channels

The client’s property managers and tenants used disjointed communication tools, leading to delayed responses. Managing tenant inquiries, rent reminders, and leasing updates through various systems made it difficult to respond promptly. Our team needed to provide a unified communication system to ensure real-time responses.

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Approach, Solution, and Outcomes

Centralized Data Management System

We developed a centralized data architecture using Entity Framework Core for ORM, which allowed seamless mapping of complex data relationships between properties, tenants, and financial records. This system integrated data from multiple sources, providing real-time analytics and reporting.

Advanced Scaling

The platform was built using .NET Core for backend scalability, and React.js on the frontend to ensure responsiveness, even with high traffic. A distributed architecture allowed horizontal scaling to handle surges in data and users. The system’s real-time analytics enables property managers to make data-driven decisions without delays.

Enhanced Compliance

To ensure full compliance with GDPR and other regional regulations, we implemented ASP.NET Identity for secure user authentication and role-based access control. Data was encrypted both at rest and in transit using AES encryption, providing an additional layer of security. 

Efficient Media File Management

We used Azure Blob Storage to store large media files, ensuring fast retrieval without affecting system performance. Our specialists also implemented lazy loading and file compression strategies to minimize bandwidth usage and improve load times, enhancing tenants and property managers experience.

Seamless Communication System

To improve communication between property managers and tenants, we integrated Twilio for automated notifications and issue reporting. It allowed tenants to receive quicker responses to their inquiries. Property managers could also automate leasing updates and rent reminders, streamlining operations and improving tenant engagement.

Business impact

  • 25%

    more properties per team

  • 40%

    faster leasing cycle

  • 35%

    quicker rent collection

  • 20%

    higher tenant retention

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